Such. :06 71 96 34 42 - contact@bretagnefoodtour.com
Terms of Sales
ARTICLE 1: OBJECT
Brittany Food Tour
has in particular the sale of food tours (gourmet walking tours) to allow customers to discover the city of Lorient, Groix, and other areas of the country of Lorient, the city of Vannes and Auray and areas, as well as Brest and the country of Brest and their gastronomy and the know-how of their artisans and producers.
ARTICLE 2: GENERAL PROVISIONS
The purpose of these General Conditions of Bretagne Food Tour is to define the rights and obligations of the parties in the context of the sale of the Bretagne Food Tour service to Customers of the Website www.bretagnefoodtour.com
They apply, without restriction or reservation, to all sales of services offered by Bretagne Food Tour on its website www.bretagnefoodtour.com
Any reservation made on the website implies acceptance of these General Conditions, of which the Customer acknowledges having read, understood and accepted them with full knowledge of the facts.
These General Conditions are only available in French, this version being the only valid one. The customer has the option of saving and printing them.
These General Conditions are subject to French law and French standards in force.
Bretagne Food Tour reserves the right to modify these General and Specific Conditions of Sale at any time, without notice, it being understood that such modifications will not be applicable to reservations previously accepted and confirmed by the Customer.
ARTICLE 3: COMPANY CONTACT DETAILS
The services are operated by Bretagne Food Tour legally represented by Sophie Robic.
SIREN number: 808 985 261
Bretagne Food Tour can be contacted at the following contact details: contact@bretagnefoodtour.com or contact@sophierobic.fr or by telephone at: 06 71 96 34 42
ARTICLE 4: LEGAL CAPACITYUE
Customers declare that they are of legal age and fully capable of contracting.
ARTICLE 5: CHARACTERISTICS - CONFORMITY
Bretagne Food Tour may modify at any time the range of products and services offered for sale on its Website, without prejudice to reservations made by the Customer.
In accordance with article L. 111-1 of the Consumer Code, the Customer may, prior to his reservation, read, on the Bretagne Food Tour Website, the essential characteristics of the services and/or product(s). that he wishes to reserve. The products included in the gourmet tour are not known to the Customer prior to their reservation. The Customer is fully aware of and fully accepts the characteristics of this service.
Given the digital presentation mode of the products or services on the Internet, it is possible that the Customer's perception of the photographic representation of the products or services does not correspond exactly to the product or service itself, which the Customer admits and acknowledges.
The products comply with current French legislation. The photographs, graphics and descriptions of the products offered for sale are only indicative and in no way commit Bretagne Food Tour.
ARTICLE 6: AVAILABILITY
The offers presented by Bretagne Food Tour are valid as long as they are announced on the site and within the limit of available places but it is preferable to make the reservation at least 72 hours in advance. After this period, Bretagne Food Tour cannot guarantee the reservation.
In the event of unavailability of one or more products or services after making the reservation, the customer will be notified by e-mail. The amount of their reservation will be recalculated and the Customer will be debited with the new amount, reduced by the missing products. If the reservation is completely unavailable, the customer will be notified by email, SMS or telephone call no later than 2 hours before the start of the food tour and will not be charged or will be refunded in full. In this case, Bretagne Food Tour cannot be held responsible for any damage suffered by the customer, nor liable for any damages.
ARTICLE 7: RESERVATIONS
• 7.1: Reservation of a gourmet stroll or a gift voucher for a gourmet stroll
When the Customer confirms his reservation by clicking on the “I accept the general terms and conditions and reservations” button, he is considered to have knowingly accepted the content and conditions of the reservation in question and in particular these General Conditions of Sale. .
Bretagne Food Tour will then confirm this reservation by sending an email to the Customer.
In addition, Bretagne Food Tour reserves the right to suspend or cancel any execution of a reservation, whatever its nature and level of execution in the event of non-payment or partial payment of any sum which may be due by the Customer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Bretagne Food Tour Website, including in the event of previous reservations.
Also, in the event of an error in entering the electronic mail address concerned, or non-receipt of the electronic reservation confirmation message, Bretagne Food Tour cannot be held responsible. In this case the sale will be considered final, excluding cases of cancellation of the reservation by Bretagne Food Tour, in particular due to unavailability of the products. The Customer may nevertheless exercise his right of withdrawal under the conditions provided for in article 10 of these General Conditions of Sale.
Bretagne Food Tour reserves the right to suspend or cancel any execution of a reservation, whatever its nature and level of execution in the event of bad weather conditions or unexpected sick leave of the guide.
• 7.2: “It’s my turn” reservation (personalized ride)
The reservation of a service is only firm and final after written acceptance by the customer and signature (by mail or email) and after payment of the entire service, of the amount indicated on the quote.
ARTICLE 8: PRICES FOR SERVICES AND PRODUCTS FOR SALE ON THE SITE
The sales prices of the services and products appearing on the Site are indicated in Euros, all taxes included, it being understood that the reserved products are invoiced at the prices and taxes in force when the reservation is made.
The sales prices of services and products may be modified by Bretagne Food Tour at any time and the modification will then be notified to the Customer before any reservation.
ARTICLE 9: PAYMENT
All food tour reservations are payable in euros.
Payment for services is made:
• or by check (only more than 10 days from the date of the ride) payable to Sophie Robic – Kerunon – 56520 Guidel
• either by credit card in the case of an online reservation
In order to optimize the security of transactions, any payment made by credit card on the Bretagne Food Tour Site is made via the secure online payment system called Stripe, which makes it possible to encrypt all data relating to orders (including names , addresses and credit card numbers) so that the information communicated is protected during its transmission.
The Client guarantees to Bretagne Food Tour that he is fully authorized to use the payment card for the payment of his reservation and that these means of payment legally give access to sufficient funds to cover all costs resulting from his reservation on the site www.bretagnefoodtour.fr Bretagne Food Tour cannot be held responsible for any fraudulent use of the payment method used.
*either by bank transfer
Bretagne Food Tour reserves the right to suspend or cancel any reservation, whatever its nature and level of execution, in the event of non-payment of any sum due by the Client or in the event of a payment incident. .
Penalties of an amount equal to the legal interest rate increased by five points are automatically applicable to unpaid amounts after a period of ten days following the scheduled payment date or upon notification of bank payment rejection. for any other means of payment.
Any new reservation may be suspended in the event of late payment for a previous reservation, notwithstanding the provisions herein.
It is up to the Customer to save and print their payment certificate if they wish to keep the banking details relating to their transaction.
The food tours of Groix, Lorient and Vannes are on foot. The customer pays for their transport to get there to the meeting place.
The Brest food tours are transported with the Brest city Tour, in partnership with its associated travel agency Les Abers.
ARTICLE 10: CANCELLATION BY THE CUSTOMER
• 10.1: Gift voucher (for one of the gourmet walks)
Valid for 1 year from the date of purchase, it is non-modifiable and non-refundable and no extension can be granted.
• 10.2: Food tours involve a specific date, raw materials prepared by local producers or reserved visits…
For one of the food tours (gourmet walks)Purchases are firm and final. They cannot give rise to reimbursement or the exercise of a right of withdrawal. Article L.121-21-812° of the Consumer Code provides that the right of withdrawal cannot be exercised for contracts relating to leisure activities to be provided on a specific date or period. The organizer will not reimburse a participant who does not show up on the day of the activity. Any changes to the order by the customer after confirmation of their reservation are subject to acceptance by Bretagne Food Tour (e.g. adding a person, etc.) For walks in Lorient, Groix, Vannes, they are insured for a minimum of 5 (Lorient Vannes) or 6 people (Groix) and a maximum of 12 people. For Brest rides with the double-decker bus, they are provided with a minimum of 24 people and a maximum of 30 people. For the Lorient sunset culinary cruise, for the moment it is reserved for groups. The minimum number of people for the group is 20 people to 25 people. If these minimums are not reached we reserve the right to operate the ride or postpone it to a later date. The Groix Food tour takes place on the island of Groix. It is accessible to people already on the island, or to people on the mainland. In this case, the crossing takes place with either the old Korriganez rig (July and August), or with the regular Cie of your choice. Transport is independent of the food tour. It is your responsibility to pay this to the transport company. For information, If you choose the old rig, the captain of the old rig is the sole sovereign to decide if the crossing is feasible in complete safety for the clients, or if he must cancel the navigation for technical or weather reasons. In this case, you can make the crossing with regular companies (Océane, Escal Ouest, Laita Cruise, etc.). The customer is aware that Bretagne Food tour cannot in any way be held responsible for this hazard beyond their control and that this cannot be a reason for cancellation of the Food tour, the producers having organized to welcome us with their side on the island.
• 10.3: “It’s my Tour” (personalized ride) The Customer may partially or totally cancel their personalized reservation, under the following conditions: Any cancellation must be notified in writing, the date of receipt of the cancellation will be taken into account for the application of the cancellation fees provided for below. • For a cancellation more than 30 calendar days before the scheduled date, a penalty representing 15% of the price of the service is due by the Customer, regardless of the amount of the service. • For a cancellation between D-30 and D-10 calendar days before the scheduled date, a penalty representing 40% of the price of the service is due by the Customer, regardless of the amount of the service. • For a cancellation made less than 8 (eight) calendar days before the date of the service or non-presentation of the Client on the day: a penalty representing 100% of the price of the service is due by the Client. ARTICLE 11: CANCELLATION BY THE ORGANIZER: BRETAGNE FOOD TOUR In the event : • exceptional unavailability of the attendant, • a case of force majeure: weather conditions (orange or red alert), and in particular storms making the boat crossing impossible, major event in public space (demonstration, etc.) which do not allow the activity to be carried out in adequate safety conditions. If the crossing cannot be done with the old rigging over the water, for weather or technical reasons, the crossing will be made with the regular Lorient-Groix company, in the event that it is too late to cancel the producers of the island. (- 5 days). Bretagne Food Tour reserves the right to cancel the services ordered and possibly postpone them. Participants will be informed by email, not SMS or by phone call as soon as possible. Any cancellation by the organizer will result in the reimbursement of all sums paid by the customer, without the customer being able to claim any damage. Bretagne Food Tour reserves the right to end a trip if, through the behavior of a customer, the rules of decency and safety are not respected. On the scheduled date of the visit, if Bretagne Food Tour finds itself obliged to change the meeting time and place, it will notify participants by email, SMS or telephone call as soon as possible. Please note: rain or snow does not prevent the organization of walks except in cases of force majeure (see above). ARTICLE 12: INTELLECTUAL PROPERTY All elements reproduced on www.bretagnefoodtour.com and in particular, but not exclusively, the texts, comments, works, illustrations, images and brands are protected under intellectual property. Any total or partial reproduction of the elements accessible on the site is strictly prohibited. The “Bretagne Food Tour” brand and logo are registered with the National Institute of Intellectual Property (INPI) under number 4661781. No use of the “Bretagne Food Tour” brand and logo can be made without prior consent. prior and written Bretagne Food Tour. Photo credits: Bretagne Food Tour All rights reserved.
ARTICLE 13: SIGNATURE AND PROOF Bretagne Food Tour works to protect the personal information of its customers by ensuring a high level of security, but the Customer also has a role to play in the protection of their personal data. In particular, the Customer must maintain the security of his online transactions, for example by not communicating his identifier (e-mail address of the Customer) to anyone. As such, Bretagne Food Tour cannot be responsible for the disclosure of information concerning the Client to any individual who has used their identifier (email address of the Client). As such, the use of the Customer's identifier (email address of the Customer) will constitute proof of his identity, and the payment, upon validation of the reservation, of the corresponding sums. Bretagne Food Tour cannot under any circumstances be held responsible for the fraudulent use of this information. Providing the bank card number and final validation of the reservation will constitute proof of acceptance of said reservation and will constitute payment for the sums incurred by entering the products appearing on the reservation. The computerized records kept in the computer systems of Bretagne Food Tour and its partners will be considered as proof of communications, reservations and payments made between the Parties.
ARTICLE 14: CUSTOMER SERVICE For any information or questions, you can contact customer service by email at contact@bretagnefoodtour.com or via the contact section. ARTICLE 15: RESPONSIBILITY • 15.1: Responsibility of the organizer Bretagne Food Tour offers a product discovery service, but is in no way the designer or manufacturer of these products. Therefore, Bretagne Food Tour cannot under any circumstances be held responsible in the event of bodily injury and/or immaterial and/or material damage that may result from the use of the products present during the gourmet tour which are distributed under the sole responsibility of their partners, and which are used under the sole responsibility of the Customer. In the event of the presence of minors or those appearing to be minors, Bretagne Food Tour reserves the right to request a valid identity document. Under no circumstances may a minor be alone or take part in an alcohol tasting. Alcohol abuse is dangerous for your health, consume in moderation. Any complaints that may result from the use of the products present during the gourmet journey must be addressed directly to the partner. The liability of Bretagne Food Tour under the obligations of these General Conditions of Sale cannot be incurred in the event that the non-performance of its obligations is attributable to the act of a third party even if it is foreseeable, to the fault of the Customer , or upon the occurrence of a force majeure event as defined by the French courts or any other event which was not reasonably under the exclusive control of Bretagne Food Tour. The information accessible on the Website is provided “AS IS” without guarantee of any kind, whether implicit or explicit, concerning in particular integrity, accuracy, timeliness, non-infringement, availability , the reliability or completeness of the information, products, accessories or services appearing on the Bretagne Food Tour Website or their suitability for the use that the Customer plans to make of it. Bretagne Food Tour cannot be held liable for any damage caused to the Customer or a third party, resulting from this non-compliant use. Bretagne Food Tour declines all responsibility for direct and indirect damage, whether foreseeable or not, caused during the use of the website. In the event that the liability of Bretagne Food Tour should be established and retained due to damage suffered by the customer and attributable exclusively to the making of a reservation, this is limited to the amount of the reservation paid by the customer at Bretagne Food Tour. Any complaint filed by a user, including any Customer, against Bretagne Food Tour must be made within 6 months following the occurrence of the event, the subject of the complaint. • 15.2: Customer responsibility The customer must arrive at the location 15 minutes before the meeting time specified on their reservation. Transport costs to the meeting point are their responsibility. The price includes the ride and the tastings. The price does not include personal expenses and special requests. The participant is free to interrupt or leave the ride at any time, he will not be able to claim any refund or reduction of any kind. People with travel difficulties or/and people with reduced mobility are invited to check with Bretagne Food Tour that the visit is adapted to their capacity. In the event of a food ban, the customer must inform Bretagne Food Tour when booking. In the event of damage during a trip, Bretagne Food Tour reserves the right to request compensation. The customer must take advantage of civil liability insurance which may be incurred in the event of damage. The customer must respect the rules of safety and caution during the walking tour. Bretagne Food Tour declines all responsibility for accidents along the way. ARTICLE 16: COMPUTING AND FREEDOM The information and data collected by Bretagne Food Tour during any reservation by the Customer are necessary for the management of reservations and commercial relations. They may be transmitted to companies that contribute to these relationships such as those responsible for the execution of services and reservations for their management, execution, reservation, processing and payment. This information and data are also kept for security purposes, in order to comply with legal and regulatory obligations and to allow Bretagne Food Tour to improve and personalize the services offered and the information sent. The Customer may receive offers from Bretagne Food Tour. Bretagne Food Tour reserves the right to use the statistics provided through the questionnaires that Customers have completed in order to improve its service and that of its partners. In accordance with the Data Protection Act, Customers have the right to object to access and rectify personal data concerning them. To exercise this right, the Customer must write to contact@bretagnefoodtour.com or via the “contact” section, indicating their last name, first name, email, address and customer reference. All people participating in the visits agree, unless explicitly requested in writing, to transfer their image rights. Our website uses cookies. These are small text files saved on your hard drive. The data collected is intended for the use of Bretagne Food Tour. They are necessary for the processing and management of the customer's reservations as well as for commercial relations between Bretagne Food Tour and the customer. They also allow Bretagne Food Tour to provide the customer with personalized services and to improve the relevance of the information offered to them. Most cookies are intended to enable or facilitate your navigation and are necessary for the operation of our online reservation. You can express your consent or object to the use of cookies by configuring your connection device appropriately. To do this, refer in particular to your browser's user guide.
• 16.1: GDPR Bretagne Food Tour implements processing of personal data. Bretagne Food Tour only keeps data for the duration necessary for the operations for which they were collected as well as in compliance with the regulations in force. Under the conditions defined by the Data Protection Act and the European data protection regulation, individuals have a right of access to data concerning them, rectification, query, limitation, portability, 'erasure. The persons concerned by the processing carried out also have the right to object at any time, for reasons relating to their particular situation, to the processing of personal data having the legitimate interest of the firm as its legal basis. , as well as a right to object to commercial prospecting. They also have the right to define general and specific directives defining the manner in which they intend for the rights mentioned above to be exercised, after their death, by email to the following address: contact@sophierobic.fr or by post to the following address: Sophie Robic – Kerunon – 56520 Guidel, accompanied by a copy of a signed identity document. Data subjects have the right to lodge a complaint with the CNIL. ARTICLE 17: ADVERTISING ON THE WEBSITE At any time Bretagne Food Tour may decide to place advertising spaces on the website www.bretagnefoodtour.com Bretagne Food Tour enjoys total freedom when it comes to the choice of these advertisers, the types of display of advertisements but also their position on the site.
ARTICLE 18: MODIFICATION OF THE GENERAL CONDITIONS Bretagne Food Tour reserves the right to modify and update the General Conditions of Sale without notice. To be informed of these possible modifications, Bretagne Food Tour advises the Customer, and in general any user, to reread the General Terms and Conditions of the Site regularly. The reservation will be subject to the General Terms and Conditions in force at the time of the reservation.
ARTICLE 19: COMMUNICATION BETWEEN THE CUSTOMER AND BRETAGNE FOOD TOUR By becoming a user of the website, the Customer acknowledges that the exchanges between him and Bretagne Food Tour will be mainly electronic (by email) except in the specific cases presented in these General Conditions or required by law. In particular, the Customer expressly accepts that invoices are sent to him by email. The Customer contractually acknowledges that the information, notifications and contracts are in full compliance with the regulations in force. It is understood between the parties that the choice of method of exchange constitutes an agreement on proof within the meaning of article 1316-2 of the Civil Code.
ARTICLE 20: CONTINUITY AND TRANSFER OF CONTRACT RIGHTS AND OBLIGATIONS Contracts between the Client and Bretagne Food Tour and/or its successors and assigns are binding between the parties. Contracts, rights and obligations of Customers cannot be assigned or transferred without prior written consent. The contracts, rights and obligations of Bretagne Food Tour may be assigned or transferred at any time without the prior consent of the Client.
ARTICLE 21: GENERAL • 21.1: Partial non-validity If one or more stipulations of these General Terms and Conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force. and their scope.
• 21.2: Non-waiver The fact that one of the Parties does not rely on the other Party for a breach of any of the obligations referred to in these General Terms and Conditions cannot be interpreted for the future as a waiver of the obligation in question.
• 21.3: Applicable law and competent jurisdiction Any dispute relating to the execution or interpretation of these General Conditions will, depending on the nature of the dispute, be submitted to the competent court of the city of Lorient and subject to French law.